About UsWe are a family run business based in the beautiful countryside of North Wales U.K. We concentrate on supplying consumables and accessories for the orchestral strings family of musical instruments: violin, viola, cello and double bass. Chris manages the day-to-day operations of the business such as: contact with customers and suppliers; deliveries and order processing; parts assembly and product innovation. Whilst Joan's expertise lies more in admin, accounting, final product preparation and as our equipment technician. We have a passion for music (especially the violin) with Chris having many years of experience in playing violin and also having attended a course in violin making. We also have graduate level (BSc) qualifications in Business Studies (Joan) and post-graduate level (MA) in Environmental Policy (Chris) and most recently PhD (Doctor of Philosophy) in Theology and Environmental Ethics (Chris). We aim for fast dispatch and high customer satisfaction. If you order by 2.30 pm Mon-Fri, we aim to send your goods the same day via first class mail which means U.K. buyers may receive their order as early as the following morning. All orders of 5 items or more, from any products in the store will qualify for free delivery, both for national and international. So whether you are a player requiring spare parts, a professional luthier making or repairing stringed instruments, or if you are making an instrument as a home hobby, we can supply the products you require.
As a company we take our environmental responsibility seriously. Amongst other things this includes: re-using and recycling all packaging materials; using recycled paper and storage containers; using electricity only from 100% renewable sources and heating from biomass fuel; ethically sourcing products and helping to fund tree planting projects through two charitable organisations working in Africa. We also aim to make a positive societal impact through our yearly sponsorship programme. In the past this has included: supplying free products to a charity teaching violin to disadvantaged children in India, the purchasing of musical instruments and accessories for a further organisation based in the Philippines, aiding a UK student to take part in an environmental work placement in Mexico, a post-graduate UK student studying Sustainable Architecture, and most recently our local primary school nursery facility. If you have an idea you would like us to be involved with in the future, then feel free to contact us.
Thank you for your custom.